About Us | Hentel Enterprises Ltd

Hentel workshop — windscreen replacement in progress

Our Story

Built on Trust,
Driven by Excellence

Hentel Enterprises Ltd was founded in 2012 by a team of passionate automotive professionals who saw a gap in Nairobi's auto glass market — a need for a service that combined quality, speed, and genuine customer care.

Starting from a small workshop along Mombasa Road, we quickly earned a reputation for doing the job right the first time. Word spread fast. Within three years, we had expanded our team, upgraded our equipment, and launched our mobile service unit — bringing professional windscreen replacement directly to our customers' doorsteps.

Today, Hentel Enterprises Ltd is Nairobi's most trusted auto glass specialist, serving private car owners, corporate fleets, matatu SACCOs, car dealerships, and insurance companies. We've replaced over 5,000 windscreens and repaired thousands more — and we're just getting started.

2012

Founded in Nairobi

Started with 3 technicians and a small workshop on Mombasa Road.

2015

Mobile Service Launch

Launched our first mobile unit to serve customers at their location.

2018

Insurance Panel Approval

Approved by all major Kenyan insurance companies for direct billing.

2022

ADAS Calibration Equipment

Invested in advanced ADAS calibration tools for modern vehicles.

2026

5,000+ Windscreens Served

Celebrating over a decade of excellence and thousands of happy customers.

Our Purpose

Mission, Vision & Promise

Everything we do is guided by a clear purpose — to keep Kenyan roads safer, one windscreen at a time.

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Our Mission

To provide Nairobi and Kenya with the highest quality windscreen replacement and repair services at fair prices, delivered by certified professionals who treat every vehicle as if it were their own. We are committed to safety, speed, and customer satisfaction in every job we undertake.

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Our Vision

To be East Africa's most trusted and innovative auto glass company — expanding our reach across Kenya while maintaining the personal, quality-first service that has defined Hentel Enterprises since day one. We envision a future where every Kenyan driver has access to safe, clear, and affordable auto glass solutions.

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Our Promise

We promise to always use quality materials, employ skilled technicians, and stand behind every job with our 12-month workmanship warranty. If you're not satisfied, we'll make it right — no questions asked. Your safety and satisfaction are our top priorities, always.

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Community Commitment

As a proudly Kenyan business, we are committed to creating local employment, supporting road safety awareness, and giving back to the communities we serve. We partner with local schools and organizations to promote safe driving practices across Nairobi.

What We Stand For

Our Core Values

These principles guide every decision we make and every windscreen we replace.

🏆 Quality First

We never compromise on the quality of materials or workmanship. Every windscreen we install meets or exceeds OEM specifications, ensuring your safety on the road.

⚡ Speed & Efficiency

We respect your time. Our streamlined processes and experienced team ensure most jobs are completed same-day, getting you back on the road as quickly as possible.

🤝 Integrity

Honest pricing, transparent communication, and no hidden charges. We tell you exactly what needs to be done and why — and we stand behind every quote we give.

💡 Innovation

We continuously invest in the latest tools, techniques, and training to stay ahead of automotive technology — from ADAS calibration to advanced resin repair systems.

❤️ Customer Care

Every customer is treated like family. From your first call to driving away with a perfect windscreen, we ensure a smooth, stress-free experience at every step.

🛡️ Safety

Your windscreen is a critical safety component. We take this responsibility seriously — using proper adhesives, cure times, and installation techniques that protect you and your passengers.

Trusted By Thousands

What Our Clients Say

Real words from real customers — the people who trust us with their vehicles every day.

★★★★★

"Hentel replaced my Toyota Prado windscreen in under 3 hours. The finish was immaculate — you'd never know it was replaced. Their team was professional, punctual, and the price was very fair. I won't go anywhere else."

James Mwangi

Toyota Prado Owner · Karen

★★★★★

"As a fleet manager, I need a reliable partner. Hentel services all 30 of our matatus and they never let us down. Fast turnaround, consistent quality, and their fleet pricing is unbeatable. Highly recommended to any SACCO."

Peter Otieno

Fleet Manager · Eastlands SACCO

★★★★★

"My insurance company referred me to Hentel and I'm so glad they did. They handled everything — the assessment, the claim paperwork, and the replacement. I didn't pay a single shilling out of pocket. Absolutely seamless experience!"

Grace Wanjiku

Subaru Forester Owner · Westlands

Approved & Trusted By

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Jubilee Insurance

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AAR Insurance

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CIC Insurance

🏛️

Britam

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UAP Old Mutual

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APA Insurance

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ICEA Lion

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GA Insurance

Hentel Enterprises workshop — professional auto glass installation

12+

Years of
Excellence

Our Workshop

State-of-the-Art Facility

Our Mombasa Road workshop is equipped with the latest auto glass tools and technology. From precision cutting equipment to ADAS calibration rigs, every tool we use is chosen to deliver the best possible result for your vehicle.

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Drive-in workshop with ample parking

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Climate-controlled curing bay for perfect adhesion

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ADAS calibration equipment for modern vehicles

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Large glass inventory — most models in stock

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Comfortable customer waiting area with Wi-Fi

📍 Visit Our Workshop

Why Hentel

The Hentel Advantage

Here's what sets us apart from every other auto glass shop in Nairobi.

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All Glass Types

Front windscreens, rear screens, side windows, quarter glass, sunroofs — we handle every piece of glass on your vehicle.

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Mobile Service

Our fully-equipped mobile units come to your home, office, or roadside anywhere in Nairobi and surrounding areas.

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Insurance Approved

We're on the approved panel of all major Kenyan insurers. We handle claims directly — zero hassle for you.

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12-Month Warranty

Every windscreen replacement comes with a full 12-month warranty on both materials and workmanship. Your peace of mind is guaranteed.

About Hentel Enterprises Ltd

Built on Trust,
Driven by Excellence